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Your certificates

Upon completing courses on the platform, you can receive digital certificates that prove your learning and dedication.

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How certification works

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Requirements to obtain a certificate

To receive a certificate for a course, you generally need to:
1

Complete all lessons

Watch 100% of the course lessons
  • Each lesson must be marked as completed
  • Videos must be watched to the end
2

Pass required quizzes

Achieve the minimum score on quizzes
  • Example: Minimum score of 70%
  • All required quizzes must be passed
3

Fulfill additional requirements (if any)

Some courses may require:
  • Minimum community participation
  • Project/assignment submissions
  • Final assessment
  • Attendance in live classes
4

Await release

After fulfilling all requirements:
  • Certificate may be generated automatically
  • Or the instructor may need to release it manually
Specific requirements vary by course. Always check the course page for certification details.

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Accessing your certificates

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Certificate list

1

Go to Certificates

Click on “Certificates” in the sidebar menu
2

View all certificates

Organized list with:
  • Earned certificates
  • In-progress certificates (incomplete courses)
  • Status of each one
3

Access the certificate

Click to view, download, or share

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Certificate statuses

  • Issued - Certificate available, ready to download
  • In progress - Course not yet completed

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Viewing the certificate

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Certificate information

A typical certificate contains:
  • Full name of the student
  • Course title completed
  • Course hours (workload)
  • Completion date
  • Unique verification code
  • Digital signature of the responsible party/institution
  • Institution logo

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Customization

Depending on the template chosen by the instructor:
  • Different layouts and designs
  • Institutional colors
  • Additional information (final grade, honors mention, etc.)
  • Borders and decorative elements

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Downloading the certificate

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High-quality PDF file

1

Open the certificate

Click on the desired certificate
2

Click 'Download PDF'

Download button on the page
3

Wait for generation

PDF is generated in high resolution
4

Save the file

Download starts automatically
PDF specifications:
  • A4 format (landscape or portrait)
  • High resolution for printing
  • Optimized file (~500KB-2MB)
  • Metadata included
For printing: Always use the high-resolution PDF. For sharing online, PNG or compressed PDF works well.

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Sharing certificates

On the certificate page, use the share button to:
  • Share via Web Share - Opens the system share menu (available on supported browsers)
  • Copy link - If sharing is unavailable, the link is copied to your clipboard
The link allows others to validate the authenticity of your certificate using the verification code.

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Validating certificates

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Verification code

Every certificate has a unique code: 
Example: SF-2024-ABC123XYZ

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How to validate

1

Access the validation page

URL usually: https://[platform]/certificates/validate
2

Enter the code

Type the certificate verification code
3

View the details

System shows:
  • Student name
  • Completed course
  • Issue date
  • Status (valid/invalid)
  • Issuing institution

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Requesting a duplicate

If you lost the certificate:
1

Go to 'My certificates'

In the platform menu
2

Find the certificate

In the list of issued certificates
3

Download again

Digital certificates can be downloaded unlimited times
Not showing in the list?
  • Check if you actually completed the course
  • Verify you met all requirements
  • Contact support or the instructor
Digital certificates do not require a duplicate request — you can download them whenever you need!

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Certificate validity

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Digital certificates

  • Indefinite validity (generally)
  • Verification code works permanently
  • Can be validated at any time
  • Institution maintains the record

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Special cases

Some courses may have:
  • Certificates with expiration (example: 2 years)
  • Recertification required (technical courses)
  • Mandatory update (content changes)
Always check the course description for information about certificate validity.

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Common problems

Checks:
  1. Are all lessons 100% completed?
  2. Did you pass all required quizzes?
  3. Are there unfulfilled additional requirements?
  4. Does the instructor need to approve manually?
Solution:
  • Go to the course page and check “Certification progress”
  • Verify the requirements checklist
  • Contact the instructor or support if everything looks correct
Cause:
  • Name registered in your profile is incorrect
Solution:
  1. Update your name in “Edit profile”
  2. Request certificate reissue
  3. Contact support if you cannot edit it
Change your name BEFORE completing courses to avoid rework!
Possible causes:
  • Pop-up blocker enabled
  • Browser permission issues
  • File too large for slow connection
Solutions:
  • Disable pop-up blocker
  • Try a different browser
  • Wait a few minutes and try again
  • Check disk space
Possible causes:
  • Code typed incorrectly
  • Certificate revoked or expired
  • Validation system issue
Solution:
  • Copy and paste the code (do not type manually)
  • Check for extra spaces
  • Contact the issuing institution

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Next steps

Now that you know about certificates:

Track progress

Monitor how much is left to earn certificates

Student dashboard

Return to your main dashboard

Gamification

Earn badges and points for achievements

Profile

Configure your profile and information