Billing and Payments

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Financial management

Manage your platform subscription, activate paid addons, and track invoices and payments.

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Platform subscription

Each platform has a main subscription that controls access to base resources. The subscription can be in one of the following states:

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Payment methods

The platform supports the following payment methods:

• PIX - Instant payment via QR Code
• Credit card - Recurring payments

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Managing the subscription

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Cancellation

When canceling the subscription:

• You can choose to cancel at the end of the period (continue using until the renewal date)
• Or cancel immediately
• Cancellation reasons are recorded for feedback

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Reactivation

If you canceled but changed your mind before the end of the period, you can reactivate the subscription without data loss.

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Paid addons

Addons are extra features with separate billing. Each addon has its own monthly price and can be activated or canceled independently.

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How to activate an addon

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Canceling an addon

When canceling a paid addon:

• The addon is deactivated
• The addon stops working on the platform
• You can choose to cancel at the end of the period or immediately

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Invoices

The system generates invoices for each charge. Each invoice includes:

• Amount - Charged value
• Status - Paid, pending, or canceled
• Payment method - PIX or credit card
• Payment date - When it was confirmed
• Due date - Payment deadline

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AI Credits

Beyond the main subscription, the platform offers AI credits for AI usage:

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How it works

• Each platform has a monthly credit limit included in the plan
• Monthly credits renew automatically each cycle
• Additional credits can be purchased as one-time packages
• Purchased additional credits don’t expire

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Buying extra credits

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Monitoring consumption

The administrator can track:

• Current balance of credits
• Consumption in the current period
• Monthly limit from the plan
• Extra credits purchased

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Next steps