Financial management
Manage your platform subscription, activate paid addons, and track invoices and payments.Platform subscription
Each platform has a main subscription that controls access to base resources. The subscription can be in one of the following states:| Status | Description |
|---|---|
| Active | Platform operating normally |
| Overdue | Payment pending, access may be restricted |
| Paused | Subscription temporarily suspended |
| Canceled | Subscription terminated |
Payment methods
The platform supports the following payment methods:- PIX - Instant payment via QR Code
- Credit card - Recurring payments
Managing the subscription
Cancellation
When canceling the subscription:- You can choose to cancel at the end of the period (continue using until the renewal date)
- Or cancel immediately
- Cancellation reasons are recorded for feedback
Reactivation
If you canceled but changed your mind before the end of the period, you can reactivate the subscription without data loss.Paid addons
Addons are extra features with separate billing. Each addon has its own monthly price and can be activated or canceled independently.How to activate an addon
Click activate
For free addons, activation is instant. For paid ones, you will be redirected to checkout.
Canceling an addon
When canceling a paid addon:- The feature flag is disabled
- The addon stops working on the platform
- You can choose to cancel at the end of the period or immediately
Invoices
The system generates invoices for each charge. Each invoice includes:- Amount - Charged value
- Status - Paid, pending, or canceled
- Payment method - PIX or credit card
- Payment date - When it was confirmed
- Due date - Payment deadline
Provisioning types
The platform supports two modes of operation:- With payment
- Without payment
Default mode. The platform charges via PIX or credit card. Ideal for platforms that sell access.
Billing events
The system records all billing-related events for auditing:- Payment confirmed
- Subscription canceled
- Subscription reactivated
- Addon activated/canceled
Only users with the owner or admin role can access and manage billing.
AI Credits
Beyond the main subscription, the platform offers AI credits for Contextual AI usage:How it works
- Each platform has a monthly credit limit included in the plan
- Monthly credits renew automatically each cycle
- Additional credits can be purchased as one-time packages
- Purchased additional credits don’t expire
Buying extra credits
Monitoring consumption
The administrator can track:- Current balance of credits
- Consumption in the current period
- Monthly limit from the plan
- Extra credits purchased
When credits run out, Contextual AI access is paused until the next cycle or additional credit purchase.
Next steps
Addons
View all available addons
Settings
Configure general platform options